![]() ![]() Connect the printer to your computer only when the setup prompts for the printer.and install it on the computer after selecting the correct operating system. Then download the latest full feature driver from. Ignore the Regedit option if it cannot be done.If possible, delete the printer from the registries using Regedit or using any other 3rd party application.Delete the files in the folder (You might not be able to delete all the files). It would bring up the temporary files folder.Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,. ![]() Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, in control panel and select any printer listed there and you will get some options on the top.( Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).If the issue continues then perform a complete uninstallation and reinstallation of the printer drivers at the root level by following these steps: Then run HP print and scan doctor and check if the issue gets fixed by following instructions from this link:. ![]() and follow instructions from the section “ Step 1: Reset the printer” Please perform a hard reset on the printer from this link. ![]()
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